24/7 network maintenance services
MMX operates a nationwide team of field engineers, available to respond 24/7 to customers’ network fault fix requirements and SLA. Our engineering team are multi-disciplinary and have multi-vendor knowledge. We operate a 24/7 service desk and network operations centre (NOC) in order to respond to customer needs as they arise.
We support transmission networks for our wide client base across public and private sector organisations in the UK including offshore installations and IP SCADA networks for Distribution Network Operators and Utilities.
Maintenance service detail
We recognise that efficiently and effectively fixing mission critical system faults and failures with your communications network is essential to business success. We operate a range of demanding customer service level agreements with assertive attendance and fault fix time to ensure we maximise network availability for our customers.
Our experienced field maintenance team have the proven capability to support and maintain your critically important telecommunications network. Our field engineers are experienced in a wide ranged of fixed and wireless technology types including microwave radio, IP over VHF and UHF, Legacy VHF, Routing and Switching, multiplexing equipment UPS / power equipment.
All of our engineers are fully trained and qualified in road side safety, off-road driving, advanced climbing, scaffolding safety, winch and ladder safety, aerial rigging, rigging and lifting, roof top access, electrical safety, RF hazard training, cellular worker training, rescue training, emergency life support and first aid.
Many of our maintenance engineers are also off-shore specialists with additional training including: rope access (IRATA), basic offshore safety, and offshore escape safety systems.
Our network maintenance capability is fully supported by our integrated logistics services which includes; spare parts logistics, forward stock locations, stock management, and inventory profiling, providing a complete solution to your network support requirements.
To find out more and to discuss your requirements, please call us on +44(0)121 746 5400 or get in touch via our contact form.
MMX's Field Engineers
This video gives you glimpse of how our Field Engineers work.